LATTICE KEEP · 3-MONTH RETAINER

ONGOING COURSEMANAGEMENT

Your course launched. Now it needs someone who checks on it before it gets loud. I stay in the backend, handle what students run into, and make one thing better every month.
Term
3 months to start
Investment
$1,200 CAD / month
Best for
After a launch, or a takeover
A Lattice Keep monthly report with a bar chart and a handwritten note

SOUNDFAMILIAR?

Two course maps: a tangled version that drifted over time, and a tidy version that has been looked after
01
You open your inbox to six emails from students who can't find module three. It's Saturday.
02
An automation broke in March. You found out in May.
03
You meant to update lesson four after the platform changed its editor. That was two cohorts ago.
04
You don't know your completion rate, and part of you would rather not.
05
Every time you think about adding a lesson, you remember what happened last time.

A COURSE DOESN'T STAY BUILT. Platforms change, links break, students drift. SOMEBODY HAS TO NOTICE.

WHAT DRIFTCOSTS

Students.
The ones who hit a broken link in week two and never come back for week three.
Reputation.
Your name is on every confused email a student writes about your course.
Next sales.
Students who don't finish rarely buy the next program, and rarely recommend this one.

Small problems compound. So do small improvements.

A MONTHWITH KEEP

Monday
A student can't find lesson three. I've fixed the link and replied before you open your inbox.
Week 2
The welcome email that stopped sending is caught on my weekly check and fixed the same day.
Week 3
We pick this month's improvement together: a shorter onboarding, a re-engagement email, a clearer module two.
Month end
A one-page report: what came up, what I fixed, and what we're improving next.
A Lattice Keep monthly report for month two, with a completion chart and a handwritten note

WHAT'SINCLUDED

Student support workflows
Access and login questions handled, with a clear path for anything that needs you.
Weekly automation checks
Payments, access and emails tested on a schedule, so problems surface early.
Updates and fixes
New lessons added, old ones swapped, broken links fixed, without breaking three other things.
A course map showing how every stage connects
Email sequence tuning
Onboarding and re-engagement emails adjusted based on what students do.
Monthly report
Enrolments, completion, issues and fixes, on one page you can read in one sitting.
One improvement a month
Chosen together, aimed at completion, retention or revenue, plus a quarterly plan.

YOUR FIRSTTHREE MONTHS

KEEP STARTS WITH a three-month term, LONG ENOUGH FOR IMPROVEMENTS TO SHOW UP IN YOUR NUMBERS.

Month 1
SETTLE
Onboarding works, early issues are closed, and we have a baseline for engagement.
Month 2
TUNE
Email sequences tuned and student support running smoothly.
Month 3
IMPROVE
One or two real improvements to completion in place, and new offer ideas on the table.

TAKING OVERA RUNNING COURSE

A clipboard with a student-path checklist, every box ticked
05 · Stabilize first, then keep · Illustration: The Lattice House
Your course already exists and it’s become a drag. Keep starts with a handoff: I learn the backend, write down how it works, fix what’s breaking, and then we settle into the monthly rhythm.
01
HANDOFF
Logins, a tour of what exists, and where it hurts.
02
STABILIZE
Broken automations, access issues and messy onboarding fixed first.
03
KEEP
Three months of stewardship and steady improvements.
Takeover setup: from $1,500 CAD, one time, usually 2 to 3 weeks before the monthly rhythm starts.
FOR ANY CLIENT · QUOTED TO SCOPE

AI TOOLSFOR YOUR COURSE

Once your course runs smoothly, the next hours to win back are in admin and in knowing how students use it. I build the tools for that, from a small assistant to a full app your students log into. Add one to any service, or book it on its own.
01
Admin assistants
Drafts replies to common student questions from your course material, ready for you or me to approve.
02
Usage dashboards
Who's stuck, who's stopped logging in and which lesson loses people, in one view you can check in a minute.
03
Student tools
A practice tool, calculator or guided exercise that sits inside your course.
04
Full-stack apps with logins
A private web app your students sign into, connected to their enrolment, with its own accounts and data.
YOUR COURSE COMPANION
Welcome back
Password
••••••••
SIGN IN
03 · A student login for a course companion app · Illustration: The Lattice House
Built on accounts you own, so the tool and its data stay yours. Each build is scoped and quoted before it starts. On Keep, the upkeep is covered once it’s live. Without Keep, you get the tool, a walkthrough and documentation to run it yourself.
LATTICE KEEP · PER MONTH



$1,200
CAD · PLUS HST FOR CANADIAN CLIENTS · 3-MONTH START
One person who knows where everything in your backend lives, checking it every week and making it better every month.
Takeovers start with a one-time setup from $1,500. AI tools are quoted to scope, with upkeep covered on Keep.
IN THEIR WORDS
COURSE + COMMUNITY SETUP
“She was able to set up both my course and community and was always available to answer questions that came up.”
Danielle, Parenting Courses

“Creating your own online course and community while also parenting two young kiddos is a lot of work! I knew how to make a basic website, but the tech side of things was new to me, and I was trying to learn as I went. I quickly realized that I may need some help, and that’s where Tara came in. After looking through her website, I realized Tara offered the exact help I was looking for. I sent her a message, and we had a call to discuss my project, what kind of help I was looking for, and a rough timeline. Tara is such a warm, kind, and easy person to talk to. She immediately made me feel comfortable and confident in my choice to hand over my project to her. She was able to set up both my course and community and was always available to answer questions that came up. In the end, she saved me valuable time and helped me bring my project to life. Thank you, Tara!”

Shared with permission. Their courses and results stay private. References are available after a discovery call.

KEEPFITS IF

Your course is live, or launching soon.
You want the backend looked after every month, by someone who knows it.
You'd like to know your numbers, and have someone act on them.

PROBABLYNOT YET IF

The course isn't built yet. Start with Lattice Launch.
You need content written or ads run. Those sit outside Keep.

GOODQUESTIONS

You renew month to month and can cancel with 7 days notice. We set you up with documentation to take over yourself. 

No. Courses built by someone else start with the handoff and stabilize steps above.

No. Anyone can book an AI build. Once students use a tool, someone needs to watch it, update it and fix it when a platform changes. On Keep, that’s me. Without it, you get a walkthrough and documentation so you can.

You and me. Your reports, results and student data are never shared, quoted or used as marketing.

DONE CARRYINGTHE BACKEND?

START WITH THE LATTICE AUDIT. It shows what Keep would fix first.

$497 CAD, credited in full when you book Keep within 30 days.

I take a small number of builds at a time. Now booking 2027